What times are available for routine appointments?
» We schedule routine appointments from 9 am - 4:50 pm Monday through Friday.
Are you open on the weekend?
» Yes – we are open every weekend including holidays. We are open 364 days a
year, closing only on Christmas Day. Our switchboard opens at 9am on
Saturdays and Sundays to schedule appointments for acute illnesses only.
Do you accept walk-in patients?
» We offer walk-in availability for existing patients Monday-Friday from 8 am - 10 am, and on weekends from 9 am - 10 am. If you have a sick child that needs to be seen, please call us as soon as
possible. Our switchboard opens at 8:00 a.m. Monday thru Friday, and 9:00 a.m. on
Saturday and Sunday.
I’ve made an appointment for one child, but I think my other child might
need to be seen as well. Can I schedule more than one appointment?
» We are better able to minimize your time and the waiting time of all other
patients by knowing exactly how many patients need to be seen. We are happy
to schedule multiple appointments. If you have more than one child that
needs to be seen, please tell the appointment clerks when you schedule your
appointment so that we can allot the appropriate amount of time for each
visit.
If both of my children are seen on the same day, will I have a co-pay for
each child?
» Your insurance policy demanded that co-pays be assessed for each patient
for each visit, so you will have a co-pay for each child seen. Be aware that
insurance policies require that we collect co-pays at each visit. Please be
prepared to pay your co-pay at the time your child(ren) are seen.
What happens if I miss my appointment?
» If you’re unable to keep a scheduled appointment, we ask that you provide
us with 24-hour notice so we may open that appointment up for another
patient. If appropriate notice is not provided, a $25.00 no-show fee will be
charged. Effective October 1, 2025, the fee will be $50.00 if the
missed appointment is with our mental health providers.
Are you accepting new Medicaid patients?
» We are not accepting any new Medicaid patients, regardless of whether the
coverage is primary or secondary. If you are an existing patient and your
coverage (whether primary or secondary) switches to Medicaid, we will no
longer be able to see you. Patients with Medicaid can contact Johnson Health
Center 434-455-3260 or
www.jhcvirginia.org
I’m having a new baby. How do I get my baby assigned to your
group?
» When you arrive at the Labor & Delivery unit at the hospital, the nurses
will ask you who you want the baby’s pediatrician to be. Simply ask for F.
Read Hopkins Pediatrics and the hospital staff will assist you with
coordinating your first visit in our office.
What commercial insurance plans do you participate with?
» We are participating providers with Anthem, Aetna (not HMO), Cigna,
Sentara, and United Healthcare. Please be aware that carriers offer many
different health plans, and you should always check with your plan to make
sure we are participating providers. Always bring your insurance card with
you to each appointment so we can verify your coverage.
I have a form that needs to be completed. Is there a charge for
that?
» If you bring your forms with you to a scheduled appointment, there is no
charge. However, if forms are presented for completion outside of an
appointment, there is a fee of $5.00 for each form ($20 for FMLA and DMV
forms). We ask that you allow 48 hours for form completion and payment is
expected prior to the forms being picked up. Please bring your
identification when you come to pick up your forms.
Effective 6/1/11, our fees will increase to $10.00 per form ($25.00 for
FMLA and DMV forms).
I need to get a copy of my child’s records. Is there a charge for
that?
» There is a charge for processing record requests. Processing charges vary
depending on the reason for the request – please ask for a cost estimate
when the request is made.
Can I pay a bill online?
» We have available for your convenience the ability to pay your bill
online. Please click on the "Pay Online" link on the top right hand corner.
Please contact us at 434-455-5286 if you have any questions
or need assistance.
What are your policies for treating children with ADD or ADHD?
» Patients with ADD/ADHD need to be seen in the office for regular follow up
every 6 months. All of our physicians require a parent or
legal guardian to come to these visits so that we can have adequate
information about home and school performance. Medication refills every
month without visits can be provided with physician
approval. Please call 7 days in advance for refills.
Written prescriptions for all stimulants are required. These cannot be
phoned in due to federal regulations and concerns about abuse. Prescriptions
can be mailed or picked up from our front desk. Please contact your doctor
if you have any concerns about headaches, stomach aches, unusual movements
or twitches that you see, or significant changes in mood or behavior.
